Gift Policy

Gift Policy

Thank you for choosing our store! To provide the best possible experience to our customers, we have developed this specific policy regarding the shipping of gifts. Please read the information below carefully:

1. Separate Shipping for Gifts

   • Gifts offered in promotions or as a courtesy are shipped separately from the main purchased product.

   • This is due to the different logistics required for shipping promotional items.

2. Gift Delivery Timeframe

   • The estimated delivery time for gifts is up to 3 business days after the arrival of the main product.

   • This timeframe may vary depending on the recipient's location and any logistical restrictions.

3. Gift Tracking

   • Whenever possible, we will provide a unique tracking code for the gift, allowing you to monitor the shipping status.

4. Contact and Support

   • If the gift is not delivered within the informed timeframe, please contact our customer service team via email at support@bougyee.com 

   • We are available to resolve any issues quickly and efficiently.

5. General Conditions

   • This policy applies to all gifts offered by our store, unless otherwise stated in specific promotions.

   • We reserve the right to modify the terms of this policy at any time, with updates duly communicated on our website.

We appreciate your understanding and trust in our work. We hope the gift is a pleasant surprise and that you enjoy your shopping experience with us to the fullest!